Ordering
Information:
The easiest way to order from us is online, using our virtual web-based
shopping. Just use your credit card, VISA, MasterCard, Discover, JCB
International, or American Express. We accept orders through the mail,
with checks or money orders (payable in U.S. Funds). You may also
order using a credit card, VISA, MasterCard, Discover, JCB International,
or American Express by telephone to our Customer Service Number (920)
954-1240, (Toll Free 866-401-1240) or by EMail: knit@frugalhaus.com
GUARANTEE:
It is very simple. You must be satisfied or we will refund your money
for returned Merchandise. Return the item within two weeks and we
will refund the purchase price by return mail. We cannot refund or
exchange merchandise returned in other than saleable condition. Sorry,
we cannot refund postage and handling costs or postage for returned
articles.
PRICES:
We argue, kick, and scream with our suppliers and shippers when it
comes to cost; consequently, we believe we offer you the very best
quality for the price.
ELECTRONIC
SHOPPING CART
Go ahead and page through our products. When you want to order, just
select the items and quantities desired. You can check your current
selections at any time just by viewing your shopping basket. When
ready to complete your order, go to checkout and complete the transaction
with your address and credit card information. Our shopping module
is protected by state-of-the-art SSL security, to assure your protection.
SHIPPING
& HANDLING FOR MAIL IN ORDERS: Please use the shopping cart software
to determine the service and postage you decide with your order.
ORDER
BLANK FOR MAIL IN ORDERS
Retrieve a copy of the ORDER BLANK
. Print it on your local printer. Completed order blank may be
mailed to us or you may call your order in to our customer service
number. Even if you are going to call in a credit card order, recording
your order on the form makes it quick and accurate when you call.
Send your regular mail orders to:
Frugal
Knitting Haus, P.O. Box 7093, Appleton, WI 54912-7093
For Customer Service, Telephone: (920) 954-1240 (Toll
Free 866-401-1240)